Common questions and support documentation

• Log in
• Viewing user accounts and roles
• Creating accounts and roles
• Trials summary page
• Notification accounts
• Forgotten passwords
• Audit log (Access)
• Security
• Editing accounts and roles
• Archives

Browse all articles

• Configuring randomisation
• Getting started with the CRF builder
• Getting started with visits
• Viewing and testing your CRF
• Conversion of a paper CRF
• Fields
• Form rules
• Forms and sections
• Visits
• Customisations

Browse all articles

• What is the difference between a randomisation and code list?
• What's wrong with using actual sealed envelopes?
• What is a randomisation list?
• What are dynamic methods of randomisation?
• How do I test a randomisation system?
• What is a code list?
• How do I randomise if I cannot access Sealed Envelope?
• Why are kit codes not given out in list order?
• Participant identifiers
• What format should the kit code be?

Browse all articles

• Uploads
• Code (kit) lists
• Random permuted blocks
• Randomising
• Minimisation
• Decryption of downloaded data
• Assigning kits
• Data entry of forms
• Randomised in error
• Making changes to the specification

Browse all articles

• Walkthrough - setting up the Simple+ service with a randomisation list
• Simple randomisation service specification
• Student offer (Simple service)
• Using a pre-defined randomisation list (Simple+)
• Randomising by text message (Simple+)
• What's new (Simple service)
• How to pay for the Simple or Simple+ service
• Can I upgrade a trial from simple to simple+?
• Changing or resetting the trial password