Changing the trial administrator (Simple service)
The trial administrator for the Simple service is originally set when a trial is created. Only the administrator email can be used to receive the list of all randomisations, or delete the trial.
To change this email address later, the administrator can use the "Update email" button in the administration area. This will send an email to the current administrator email address with a link
This will lead to a form which asks for the new administrator email address to use. Enter the new email and submit the form. This will send an email to the current administrator with a link to confirm the request. This link must be used within 7 days of the request.
⚠️ Double check the new administrator email before confirming the request. If it's incorrect you may lose administrative access to the trial!