Common questions and support documentation

• Log in
• Trials summary page
• Viewing user accounts and roles
• Notification accounts
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• Audit log (Access)
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• Getting started with visits
• Configuring randomisation
• Getting started with the CRF builder
• Viewing and testing your CRF
• Conversion of a paper CRF
• Fields
• Form rules
• Forms and sections
• Customisations
• Visits

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• What is the difference between a randomisation and code list?
• What's wrong with using actual sealed envelopes?
• What is a randomisation list?
• How do I test a randomisation system?
• What are dynamic methods of randomisation?
• How do I randomise if I cannot access Sealed Envelope?
• What is a code list?
• Why are kit codes not given out in list order?
• Participant identifiers
• My password doesn't work

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• Uploads
• Random permuted blocks
• Code (kit) lists
• Randomising
• Decryption of downloaded data
• Assigning kits
• Minimisation
• Randomised in error
• Data entry of forms
• Making changes to the specification

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• Walkthrough - setting up the Simple+ service with a randomisation list
• Simple randomisation service specification
• Student offer (Simple service)
• Using a pre-defined randomisation list (Simple+)
• Randomising by text message (Simple+)
• What's new (Simple service)
• How to pay for the Simple or Simple+ service
• Can I upgrade a trial from simple to simple+?
• Changing or resetting the trial password